Refund Policy

If you choose to cancel your order after it has been dispatched, notice must be given in writing within 1 working day of receiving the goods. Notice may be sent by e-mail to: products@terriann123dietplan.co.uk with the following information:

  • full name
  • Payment email address
  • date order was placed
  • Please note that, unless the item is damaged or has been delivered in error, you will be responsible for the costs of returning the goods to us

Goods can only be returned if UNUSED AND UNOPENED.

Your statutory rights are not affected.

Once we receive notification from you that you wish to cancel your the goods they must be returned within 7 working days. Once goods are received a refund will be credited within 30 days.